Irrespective of the fact that the web hosting service provided by the different companies is nearly identical, every provider has got a customized platform with its own tweaks and different ways to carry out specific things. In such a situation, an info-crammed knowledge base will be amazingly helpful both for people with no past experience and for technically practiced individuals who will at some point find out how specific tasks are executed, but will lose some time in the process. The aim of such a knowledge base is to help make the hosting service fast and easy to use, saving users both time and energy. The end result is more gratified clients, since they can effortlessly find the information they are looking for, and considerably less work for the technical support staff, because usually the vast majority of the queries and problems that clients have are already listed in the knowledge base. Given that the articles are adequately written and encompass more things, you will be able to find out more not only about your own account, but also about the web hosting service in general.
Extensive Online Documentation in Website Hosting
All website hosting packages that we offer include a comprehensive knowledge base where you can find everything you should know about your hosting account. Whether you wish to set up a brand new database, to forward a domain name using an .htaccess file or to set up an e-mail address on your personal computer or telephone, you can just read our help articles and all the information that you need will be there. When you visit a specific section of your Hepsia hosting Control Panel, you’ll see articles that are relevant to the functions that can be accessed through it. In case you wish to check the full collection of articles and get acquainted with all the functions that Hepsia offers, or only to read general information about the web hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our utmost to cover any issue that you could possibly bump into, but in case you don’t find the info that you are seeking, you can always touch base with us, as our customer service team is available 24 hours a day.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting packages come with extensive online help documentation where you will see info about all the functions that our in-house created Hepsia hosting Control Panel comes with, as well as solutions to various questions and difficulties that you may run into. All configuration manuals offer elaborate instructions, so you will not have to worry about missing something if you want to export a MySQL database, for example. The troubleshooting articles cover a variety of likely causes of specific problems and the solution for each one of them, so in case you’re unable to send email messages although you have the right outgoing mail server settings, for instance, you can quickly find out what the reason for this could be and fix the issue with a few mouse clicks in your mail client. As the Hepsia Control Panel has quite a lot of features, you will be able to find related articles in every single section. In case you want to check out all help articles, you can use the Help menu, which is located in the top right-hand corner of the page.