A live chat is a real-time method of communication between a hosting provider's support team and its customers. It's an efficient method to receive some information about the website hosting services or have some issue resolved as you are talking to a live representative. The advantages of using a real-time chat service rather than calling or opening a ticket are the lower possibility of errors at the time you exchange information like usernames or domain names, the more rapid response time because the communication is real-time and the fact that you do not have to stay on the chat constantly - you'll be able to do another thing while the representative investigates the issue in question. In addition, you are able to be a part of a live chat room from any computer that's connected to the world wide web, avoiding the telephone charges that you will have to pay if you are calling to a different country.
Live Chat Support in Website Hosting
As a part of the support services that we provide for our website hosting packages, we now have live chat support which is online 24/7, even on holidays. You are able to get in touch with us regardless of whether you already own an account or not, as we can help you with all sorts of things, ranging from giving you basic information about our services in case you are not our client yet and you are interested in purchasing one of the plans, to assisting you with creating an email account in an email client. Part of the problems are more complicated and time-consuming, which means that you'll have to take advantage of the ticketing system that is integrated in the Hepsia website hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for quite a few things.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we provide is online every day, even on holidays and weekends. It's the best way to find out more details about our Linux semi-dedicated hosting packages if you don't have an account yet or to have a problem resolved in case you are a customer and our customer care representatives will help you in real time no matter what time of the day you join our chat. If you're unsure which plan is better for your web sites, if you need advice whether you should obtain a certain upgrade and how to order it or if you've got troubles setting up an email account on your computer system, you will be able to contact us and we will give you the needed info without delay. Our live chat is available even after our phone lines go off for the day, which means that when you have an account with us, you can rest assured that you'll always receive timely assistance with any question or trouble that shows up.