1 hour ticket response
Timeliness is our top responsibility and that’s why we’ve got a team of professional techs who are ready to provide a quick reply to any question that you could have. Simply post your customer support ticket from the Hosting Control Panel and we’ll get back to you within 1 hour in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute helpdesk ticket response time.
A Top–Notch Help Desk Service
Each member of our client service team has many years of experience in the website hosting packages industry and the majority of them have been with us for at least 5 years. They all are eager to reply to all your inquiries in the most efficient manner possible.
An Easy–to–Browse Help Section
To help you find a quick tip on how you can use a certain service, we have integrated a really intuitive Help section in our Hosting Control Panel. You can search through a wide selection of web hosting account administration articles and website administration articles, consult our F.A.Q. repository or watch our educational video tutorials.
