Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour answer warranty with all of our website hosting packages packages, meaning each individual advice request you send will be answered to in less than 1 hour max. Our support crew members are qualified to easily handle any situation and to supply you with timely advice on any problem that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is offered by a group of skilled professionals who are ready to respond to your issue in a timely manner. You can make contact with the tech support team team by starting a support ticket from your Hosting Control Panel or by sending us an email. On working days, you may also contact us on the telephone or take advantage of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a detailed practical knowledge base into the Control Panel to help you to have very helpful step by step recommendations at any time. Each part of the Control Panel possesses its own contextual help area displaying a variety of how–to content articles. We have also prepared training videos to present you with a far better idea of the correct way to execute any given process.